Privacy Policy

Introduction

This Privacy Policy explains how Eucalypt & Stone Estates ("we", "us", "our") collects, holds, uses, and discloses personal information when you access or use this website (the "Website"). We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

Last updated: 14-Dec-2025

1. Personal Information We Collect

The type of personal information we collect depends on how you interact with the Website and our services. We may collect personal information that is reasonably necessary for our business functions and activities, including:

• your name;
• email address;
• phone number;
• postal address and/or suburb and state (if provided);
• details you submit in enquiry forms, messages, or correspondence;
• property preferences, development interests, and information you choose to share (for example, buyer or investor enquiries); and
• any other information you voluntarily provide to us.

We may also collect non-identifying information automatically when you browse the Website, such as your device type, browser, IP address, pages visited, and usage patterns. This information helps us maintain, improve, and secure the Website.

2. How We Collect Personal Information

We collect personal information through lawful and fair means, including when you:

• submit an enquiry through the Website;
• register interest in a development, project, release, or update;
• subscribe to email updates or newsletters;
• contact us by telephone, email, or other channels; or
• browse the Website (including through cookies and analytics tools).

Where practicable, we collect personal information directly from you. If we receive personal information from third parties, we will handle it in accordance with this Privacy Policy and applicable law.

3. Why We Collect and Use Personal Information

We collect and use personal information for purposes connected with our business as a real estate developer and the operation of the Website, including:

• responding to enquiries and providing requested information;
• facilitating expressions of interest, inspections, buyer and investor communications, and stakeholder engagement;
• providing updates about our developments, projects, services, and announcements;
• improving the Website experience, performance, and security;
• conducting internal business operations, reporting, and record-keeping; and
• complying with legal, regulatory, and contractual obligations.

We may use your personal information for direct marketing where permitted by law. Where required, we will obtain your consent, and you may opt out at any time (see "Direct Marketing" below).

4. Direct Marketing

We may contact you with updates about our developments, services, events, or announcements that may be of interest to you. We will do so in accordance with the APPs and applicable spam laws.

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails (if applicable) or by contacting us using the details set out in this Privacy Policy. We will process opt-out requests within a reasonable time.

5. Disclosure of Personal Information

We may disclose personal information to third parties where necessary to operate the Website, provide information you request, or run our business. This may include disclosure to:

• service providers who support our operations (such as website hosting, email delivery, analytics, and IT support);
• professional advisers (including legal, accounting, and financial advisers);
• contractors and consultants engaged by us to assist with our operations and communications; and
• government agencies, regulators, courts, or law enforcement where required or authorised by law.

We do not sell or rent your personal information. Where we disclose personal information to service providers, we take reasonable steps to require them to protect the information and only use it for the purpose for which it was disclosed.

6. Overseas Recipients

We do not disclose personal information to recipients located outside Australia. All personal information collected through this Website is stored and processed within Australia.

If this position changes in the future, we will update this Privacy Policy and take reasonable steps to ensure that any overseas recipients handle personal information in accordance with Australian privacy laws.

7. Cookies and Analytics

The Website may use cookies and similar technologies to enhance your experience, remember preferences, and collect analytics about how the Website is used.

Cookies may be used to:

• enable core Website functionality;
• remember your preferences and settings;
• measure and analyse traffic patterns and usage;
• help diagnose technical issues and improve performance; and
• support security measures and protect against misuse.

You can manage cookies through your browser settings. If you disable cookies, some parts of the Website may not function properly.

8. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. This includes maintaining appropriate administrative, technical, and physical safeguards.

While we take reasonable measures to protect personal information, no method of transmission over the internet or electronic storage is completely secure. You acknowledge and accept this risk when communicating with us online.

9. Access and Correction

You may request access to the personal information we hold about you and request correction of any information that is inaccurate, incomplete, out-of-date, or misleading.

Requests can be made by contacting us using the details below. We may need to verify your identity before responding. We will respond within a reasonable time and as required by applicable law.

10. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by law. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

11. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

The Website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take reasonable steps to delete it.

13. Complaints

If you have a complaint about how we handle personal information, please contact us and provide details of the complaint. We will investigate the complaint and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to legal requirements, technology, or our business practices. Any updates will be published on the Website and will take effect immediately upon publication.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle personal information, you can contact us at:

This Privacy Policy is governed by the laws of New South Wales, Australia, and you submit to the exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising under or in connection with this Privacy Policy.